Ivy Bank Park, Bath, BA2 5NF
+44 771 4660792
customer.service@catswhiskersofbath.com
Company Number +44 771 4660792
Thanks for purchasing our products at Cats Whiskers of Bath Ltd.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, we will inspect it and process your refund to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
All prices are in pounds (£) sterling, inclusive of UK VAT (where applicable), but exclude delivery charges.